Privacy Policy

This Privacy Policy describes how Newmatic Kitchen Tanzania Limited (“Newmatic”, “we”, “our”, or “us”) collects, uses and shares information when you use our website www.tz.newmatic.com (the “Site”). By using the Site, you agree to the terms outlined in this Privacy Policy.

Information We Collect

We may collect personally identifiable information, such as your name, billing and shipping addresses, email address, phone number and payment information when you make a purchase on our Site. If you create an account on our Site, we can collect information such as your username and password to manage your account. When you contact us via email or other communication channels, we may collect and retain the content of your communication. We automatically collect information about your interaction with the Site, including the products you view, the pages you visit and your preferences. We use cookies and other similar tracking technologies to enhance your experience on the Site, customise content and analyse user behaviour. 

How We Use Your Information

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders 
  • Communicating with you about your orders and providing customer support 
  • Customising your experience on the Site 
  • Analysing and improving the Site’s functionality and user experience 
  • Sending you promotional materials and updates with your consent

Information Sharing

We do not sell, trade or otherwise transfer your personal information to third parties without your consent, except as necessary for the purposes outlined in this Privacy Policy or as required by the law. 

Security

We implement reasonable security measures to protect the confidentiality and integrity of your personal information. However, no method of transmission over the internet or electronic storage is entirely secure. 

Your Choices

You can manage your cookie preferences through your browser settings. Additionally, you may choose not to provide certain personal information, but this may affect your ability to use certain features of the Site. 

Children's Privacy

The Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children. 

Changes to this Privacy Policy

We may update this Privacy Policy from time to time without prior warning. Any changes will be posted on this page, and the effective date will be updated accordingly. This current version is effective from 1 October 2024. 

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us here. 

Shopping Cart